Frequently asked questions

Is the Payment Secure and Safe?

The website uses payment gateway service from Pay U which is a renowned service provider in India. All transactions are completely safe and you can easily pay with your Credit or Debit Cards from your homes.



How can I pay for the order?

After selecting your products you can check out with payment option of online transfer using debit and credit card.



Is Cash on Delivery Available?

No, we are not using Cash on Delivery due to the guidelines from the government to minimize contact between people.



Who is selling me the products?

The sellers are small businesses from across India who are operting this from their homes. These are the ones who have been selling or showcasing their their products and services at flea markets and festivals for years now. Due to cancellations of events and restrictions on gathering indefinitely, these are losing business with no way to continue. The Online Flea is a platform to provide an alternate platform for these.



How can I cancel my order?

Your order can be cancelled prior to shipping. These cannot be cancelled once shipped. You will receive full refund on cancellation.



How will my order be shipped to me in Lockdown?

All oders willl be fulfilled/shipped post relaxation in courier and shipping norms. Please be free to order as all orders can be cancelled before they are shipped.



How can I track my order?

You will receive updates from our end on placing an order. Once the order is shipped you will receive the Tracking ID for the parcel.



How can I contact you?

You can check the contact section of te website. Please be free to drop us a mail or call us regarding any queries.



Can I also showcase or sell my products on the website?

Please send us your details by mail on hattepratik@gmail.com and we will get back with you regarding the same.